Queen Mary University of London is one of the UK’s leading research-focused higher education institutions. With over 20,000 students, 4,000 staff and an annual turnover of £400m, QMUL is one of the biggest University of London colleges.
The Customer’s Student Engagement System is used for faculty members of many schools to manage their work. A reporting solution was built around older MS SQL BI stack (on-premises) to address the analytics needs of the users. Due to the technology evolution, in particular lack of Silverlight support in modern browsers, this SharePoint 2013 with Powerview dashboards was not accessible from non-windows environment. The workaround of SSRS dashboards with the PerformancePoint also had issues with a number of non-Microsoft browsers. This severely limited the set of users who could use the system. Additionally, the Customer had special requirements for branding and security. Branding and UX were to be in line with the users’ expectations. For security, QMUL wanted to implement 2FA and had concerns around opening the data to the cloud.